TRYING TO ASSIGN A TASK, BUT THE PERSON DOESN’T POPULATE WHEN I START TYPING THEIR NAME?

Task Assignee Missing Names

If a user’s information is not available when attempting to assign them a task, follow these steps:

Step 1: Verify User Information

• Double-check the spelling and accuracy of the person's name or username. It's possible that a typo or small error in typing is causing the system not to recognize them.

Step 2: Page Refresh or Log Out and In

• Sometimes, technical glitches can prevent names from showing up correctly. Try refreshing the page or logging out and logging back in to see if the issue resolves itself.

Step 3: Contact Support

• If you've ensured that the person’s information is accurate, but their name still doesn't appear in the Assignee Search for the Task Manager, it might be a technical issue that requires support assistance. Reach out to the Support team for further troubleshooting.