I CHANGED THE ORDER OF MY FORMS, BUT IT DIDN’T REARRANGE THE QUESTIONS. HOW CAN I CHANGE THAT?

Rearrange Form Questions

Changing the Form Order does not impact the questions as they are programmed. Please note: only custom forms and their questions can be rearranged. To adjust form questions or to make changes to the forms in the system, you can reach out to the Support team directly or follow these steps:

Step 1: Access the Administrator Dashboard

• Begin by accessing the Administrator dashboard, which serves as the central control panel for managing various aspects of the system.

Step 2: Navigate to the Form Manager

• Find the name of the form needing adjustments.

• Click on the “Take Action” dropdown menu and select Revise.

Step 3: Fill Out the Form Manager-Revise Form Page

• You will be directed to a page in order to fill out information related to Revising the form. Some fields are automatically generated based on your login. Fill in the remaining information and include a copy of the form where applicable.

• It is crucial to include detailed information about these changes in the area ‘What Needs to be Revised on this Form’.

Step 4: Send Revision Information to Support

• Click the “Submit” button which will send the request directly to the Support team for processing.