DOES THE EMPLOYEE/USER RECEIVE A NOTIFICATION IF I REJECT A FORM?

Form Rejection Notification

Reject a Form

• When the status of a form is changed to Rejected, the representative who made the change is required to select a Reason from a dropdown list and provide Comments to Employee/User.

Admin Tip: When filling out Comments, it's crucial to provide clear and concise reasons for the rejection. This helps the employee/user understand what went wrong and what needs to be corrected. Clarity in communication reduces confusion and streamlines the process of resubmission.

• The employee/user will receive an email notification if an email address is listed for their account to alert them that a new Message is waiting for them to review with a link to access the website.

• Once they login, a message pop-up will appear with the Rejection information provided.

• Additionally, their form requirements will be changed to indicate that they are required to fill out the form once more in order for their submissions to be complete.

Importance of Communication

• While the system provides internal messaging for rejected forms, it's recommended to incorporate the communication of rejections into your overall communication strategy with the employee/user. This might involve sending an email or initiating a conversation to ensure that they are aware of the situation and understand the steps to rectify it.

Maintain a Positive Experience

• Effective communication regarding rejected forms is not only about providing information but also about maintaining a positive employee/user experience. Clear communication shows that the company is invested in ensuring accurate data and providing the necessary support throughout the onboarding process.