HOW TO RESET HR ADMIN OR HR STAFF LOGIN INFORMATION?
Login Update for HR Admin/Staff Accounts
To make changes and manage an existing HR user account in the system, follow these steps:
Step 1: Access the Administrator Dashboard
• Begin by accessing the Administrator dashboard, which serves as the central control panel for managing various aspects of the system.
Step 2: Locate the User’s Account
• Navigate to the list of HR Admins or HR Staff, depending on the applicable group to which the user belongs. There are two ways to find the applicable account:
On the Administrator dashboard, scroll or use the Quick Lookup box in the HR Administrator or HR Staff panels. Hover over the user’s information and click the “Edit” button.
On the Administrator dashboard, locate the Staff menu at the top of the page and click on it. In the dropdown list, select HR Accounts. On the Active HR Accounts tab, locate the user’s information, select the “Take Action” dropdown button, and click Edit.
Step 3: Edit User Information
Update Username
Find the Account Information Panel.
In the Username field, remove the existing information and update.
Scroll to the bottom of the page and click the “Update!” button.
A confirmation message will appear at the top of the page stating, ‘The account for [Employee/User] has been updated’.
When using this option, the employee/user will not receive an email notification. You will need to reach out to them directly with the updated information.
Admin Tip: Each username must be unique. If you encounter username conflicts, make necessary adjustments to avoid duplication.
Update Password
Find the Account Information Panel. Click on one of the two buttons:
Regenerate & Send Password
By clicking this button, a new temporary password will be created and the employee/user will receive an email notification that includes the login information.
Upon attempting to log in, they will receive a notice to verify their information using the Two-Factor Authentication that was set up when they activated their account.
Once verified, the employee/user will be required to create and confirm a new password before accessing their account.
2. Manually Update Password
By clicking this button, a new panel will be generated.
Enter and confirm the new password.
Scroll to the bottom of the page and click the “Update!” button.
A confirmation message will appear at the top of the page stating, ‘The account for [Employee/User] has been updated’.
When using this option, the employee/user will not receive an email notification. You will need to reach out to them directly with the updated information.