Login Update for Employee/User Accounts

To update the login information for an employee/user in the system, follow these steps:

Step 1: Access the Administrator Dashboard

• Begin by accessing the Administrator dashboard, which serves as the central control panel for managing various aspects of the system.

Step 2: Navigate to the Employee/User Folder

From your Administrator homepage, locate the Search menu at the top of the page and click on it. Basic search boxes will appear for First Name and Last Name. For advanced search options, click the “full search” button on the right of the basic search.
When results are generated, the account that had previously been deactivated will appear in the Employee/User Search Results panel list with a Status of Inactive.

Step 3: Select the Account to Edit

Locate the account you want to modify. Click on the employee's name to access their Employee/User Folder.

Step 4: Edit Option

In the Employee/User Information panel, click the ‘Select an Action to Take’ dropdown menu then select Edit [Employee/User]’s Account.

Step 5: Edit Employee/User Account Page

Update Username

Find the Account Information Panel.

In the Username field, remove the existing information and update.
Scroll to the bottom of the page and click the “Update!” button.
A confirmation message will appear at the top of the page stating, ‘The account for [Employee/User] has been updated’.
When using this option, the employee/user will not receive an email notification. You will need to reach out to them directly with the updated information.

Admin Tip: Each username must be unique. If you encounter username conflicts, make necessary adjustments to avoid duplication.

Update Password

Find the Account Information Panel. Click on one of the two buttons:

By clicking this button, a new temporary password will be created and the employee/user will receive an email notification that includes the login information.
Upon attempting to log in, they will receive a notice to verify their information using the Two-Factor Authentication that was set up when they activated their account.
Once verified, the employee/user will be required to create and confirm a new password before accessing their account.

2. Manually Update Password

By clicking this button, a new panel will be generated.
Enter and confirm the new password.
Scroll to the bottom of the page and click the “Update!” button.
A confirmation message will appear at the top of the page stating, ‘The account for [Employee/User] has been updated’.
When using this option, the employee/user will not receive an email notification. You will need to reach out to them directly with the updated information.

Step 1: Access the Division Dashboard

• Begin by accessing the Division dashboard, which serves as the central control panel for an individual division.